Return & Exchange Policy

 

  1. We offer a 7-day return and exchange policy from the date of delivery.
  2. Items must be unused, in their original packaging, and in the same condition as received to be eligible for a return or exchange.
  3. Customers can either exchange or return the product at our outlet located at:
    Shop No M-63, Near ECS Shoes, Mezzanine Floor, Millennium Mall, Karachi, Pakistan.
  4. For online returns, shipping fees are non-refundable, &return shipping costs are the responsibility of the customer.
  5. To initiate an exchange or return, please contact our customer service at 0321 2616176.

Send us a message or email us at contact. thehijabstore@gmail.com